Your security is
our top priority.
We work hard to keep your account secure with data encryption and two-factor authentication, and we keep a close eye on your transactions so we can catch any suspicious activity.
Steps we take to protect your
business bank account.
With Bluevine, your business checking account has advanced security
measures that keep your money safe and your information protected.
Two-factor authentication
so only you and authorized
users can access your
accountData encryption to keep
your information safeText alerts if we notice any suspicious activity or debit transactionsBVSUP-00084
FDIC insurance on Business Checking balances up to $3M through Coastal Community Bank, Member FDIC and our program banks.
Staying safe and aware online.
Fraudsters frequently target customers of financial institutions, so it’s important to stay aware. Scammers will often pretend to be a customer support or security team representative.
Remember: while we’ll sometimes call, email, or text you to share account updates, deadlines, and tasks, we’ll never ask for your password, PIN, or one-time passcodes. We’ll also never send you a link to sign in over text.
How to keep your account safe:
Do not share your passwords or any one-time passcodes with anyone, including people you know or anyone claiming to be from Bluevine—read more about phishing scams in this blog article
Use complex passwords or passphrases like a string of words or phrases that are unique to you
Confirm “Yes” or “No” to transaction messages when we reach out via text to confirm debit transactions—we’ll text from 47804 and 71018, so if someone else contacts you, be wary
Use unique passwords that are not repeated across multiple accounts or services
Reach out to the Bluevine support team using the number on our site or in the app if you’re unsure about a communication you’ve received
Never leave your phone or computer unattended after signing in to your account
Be sure to sign out of your account, especially when accessing it from a public or shared device
Confirm the site URL is Bluevine.com before entering your login information
Keep tabs on your transactions and double-check your contact info often so you can catch anything you don’t recognize
Avoid public WiFi — fraudsters can easily steal your information from these unencrypted networks, so only bank on a private encrypted connection.
What to do if your
account has been
compromised
If you think your account is compromised, act fast:
Freeze your credit with the major credit bureaus — e.g Trans Union, Experian, and Equifax
Follow these steps to freeze your Bluevine debit card (and cards at other institutions)
Reset your passwords — especially your email and bank accounts linked to Bluevine — to new, unique passwords
Contact us so we can take steps to protect your account
Security FAQs
One common scam fraudsters use to steal your identity is a phishing scam. In a phishing scam, the scammer(s) will pretend to be someone they aren’t in order to trick you into providing sensitive information. If you receive an email, text, or phone call from someone claiming to be from Bluevine, and they urgently want you to click a link or provide secure information like a password, one-time passcode, or PIN, that’s a scam, and you should immediately contact Bluevine at (888) 216-9619.
Other common scams include:
- Downloading or getting you to download malware
- Hacking/data breaches
- Dumpster diving for secure information
- Stealing your wallet or credit card(s)
- Taking your mail
- Swapping your SIM card
- Calling you about fake lottery winnings, etc.
A “spoofing” site is a website designed to mimic a financial institution’s sign-in page so that customers who don’t realize it’s fake will enter their sign-in credentials. When signing in to your Bluevine dashboard, always check the website URL is correct and check for misspellings or extra characters.
It’s important to make sure you’re actually speaking with someone from Bluevine. If you’re unsure, hang up the phone, go to your mobile app, and call the customer support number listed there.
- We’ll never ask for your one-time passcode, password, or PIN
- We’ll never contact you on social media asking for personal details
- Check the email domain (@bluevine.com) for misspellings or extra characters.
We work hard to continuously update and enhance our security features, and you can help by staying alert and never sharing secure information with anyone. You can learn more by visiting the FTC’s website and reviewing the types of scams fraudsters use.
If you have any questions or want to talk with a support representative, feel free to contact us.